Welcome to the Customer Service page for the city of Coachella's Utilities Department where we are committed to delivering top-notch services and ensuring the well-being of our residents and visitors. As a crucial component of the city's infrastructure, we take immense pride in providing clean, reliable, and sustainable water and sanitation solutions to meet the diverse needs of our growing community.

Our dedicated team of professionals is here to assist you with a wide range of inquiries, from billing and account management to water quality concerns and wastewater treatment services. We strive to maintain the highest standards of efficiency, transparency, and environmental responsibility in all our operations.

We understand the importance of responsive and effective customer service, and we are here to address your questions and concerns promptly. Our goal is to build lasting relationships with our customers and foster a community that values the essential services we provide.

Feel free to explore our resources, contact our friendly customer service team, or visit us in person. Together, we can build a cleaner, greener, and more prosperous Coachella!

Ways to Reach Us:

Address: 53462 Enterprise Way, Coachella, CA 92236

Phone: (760) 501-8100

Water Standby: (760) 578-7098 – broken water mains and emergency service calls
Wastewater Sewer Standby: (760) 625-6781 – sewer overflows & emergency service calls

Hours: 7:00am - 6:00pm, Monday - Thursday (Closed Every Friday)